AI amplifies the system it enters. Design for coherence.

Perspectives on enterprise transformation by Erlend Hollebosch

How does strategic ambition become an outcome people can achieve together?

In The Coherent Enterprise, I examine how choices about strategy, people, processes, structure, infrastructure and data reinforce or undermine one another.

A faster task helps the enterprise move forward when the surrounding decisions, handoffs and responsibilities support the outcome. Develop the AI application and the organisation together.

Where coherence becomes visible

Decisions keep waiting

Several people are involved, but it is unclear who can make the trade-off.

Work repeatedly changes hands

Each department completes its part while the shared outcome remains out of reach.

Priorities compete for the same capacity

Initiatives accumulate and ask for changes from the same people, systems and information at the same time.

I examine what happens between those parts. Which choices make sense separately but work poorly together? What needs a shared approach, and where does the organisation need room for differences?

Choose a deeper look

The perspective

How an enterprise can move as a whole

The central argument of my book, its connection with the work of Jeanne Ross and her co-authors, and the questions AI adds.

Read the central argument
The practice

Where choices meet

Three anonymised reflections on shared planning, international supply chains and collaboration across teams explore how a decision in one place changes the work elsewhere.

Read the practice reflections
The application

Questions for a concrete transformation

Explore a workflow, the decisions it requires and the organisational conditions around it. The tools support discussion; their outputs depend on the assumptions selected.

Explore the approach and tools

The book behind this website

The Coherent Enterprise examines how strategic choices, governance, decisions, operations, technology and learning can reinforce one another as an organisation changes.

Jeanne Ross and her co-authors provide an important intellectual foundation, including their work on the operational backbone and digital platforms. My coherence perspective explores how these design questions connect with direction, transformation capacity and learning across the enterprise.

The AI perspective applies these questions to the connection between local productivity gains and lasting enterprise value.

Cover of the book The Coherent Enterprise by Erlend Hollebosch

An insight to start with

Your AI pilot works. Why is the organisation not changing?

An application can accelerate a task while information is missing, approval keeps waiting and nobody sees the complete workflow. What does that reveal about the design of the organisation?

Read the article

Let’s connect

I welcome thoughtful conversations about enterprise transformation, coherent organisations and the conditions that help AI create lasting value.